Planning to expand your business presence virtually? Considering the option of getting online ordering software for your restaurant? As a restaurateur, if you search the web with terms like ‘online ordering software’, you will be presented with numerous lists of companies who can develop and set this up for your business. However, the only hitch in this overabundance of choices is that the list contains both good and bad examples of work.
But, how do you sort them out and make the perfect selection for the apt company that can provide you professional and quality service? Here is a checklist that might come handy when choosing a company that can develop online ordering software for restaurants:
Primarily, check whether the company under scrutiny complies with the Payment Card Industry (PCI) and is certified or not. This is a vital point, because if the company you select to work with is not PCI compliant, you could end up losing your merchant account or get fined heavily. So, in case you see a service provider with no telephone number on their website, you should take the cue and decide not to proceed with them any further.
Secondly, go through the list of customers on the website of the service provider. Take a look at their testimonials to find out what previous customers have to say about that provider. Try to find out some essential details like the user-friendliness of the system they create and ease of use of the software. Attempt to get answers to questions such as does it provide meal deals, can the software be customised accordingly as and when required, and so on.
Thirdly, try to go over some miscellaneous details as well, which might sound small, but add a lot of value to your decision. These queries include whether the service provider works with restaurants that are based on single locations or with those that has chains of restaurants. If not, try to find out if it is a strategic decision or the provider is not competent enough to handle chain restaurants. Depending on the reason you find, you need to take you decision. Moreover, you can inspect whether any endorsement or vote of confidence has been bestowed upon the provider or not. Finally, you can check whether they provide a 24/7 support to customers or not.
Only when a provider of online ordering software for restaurants such as Ordering Online System and other reputed names in the industry matches the above checklist, you can consider working with them. Being in the business for years, such service providers understand the queries that restaurateurs might have in their mind and work their way best to cater to the requirements in every possible way.