“Do you take orders online?” – This has evolved as a common question among all those customers who enjoyed food of a particular restaurant. Now, if your answer is “No”, it not only disappoints the customer but at the same time it shrinks your opportunity to grow.
Irrespective to the size of the eatery, providing the customers an option to place orders online makes it very popular these days. Moreover, restaurant business is getting very crowded with time. If you want to flow with the current trend, incorporating an online order feature in your business turns the service more comprehensive.
Technology has been successful in enlarging the experience of the customers. For instance, a large number of restaurants prefer to take the orders in a handheld electronic device, some offer Tablets to customers to place their review at the end of their meal. So, everything is turning digital in the restaurant industry, which further paves a way to setup an online ordering structure. The result, however, is very noteworthy.
According to the National Restaurant Association, 61% of customers visit website of a restaurant to get an overall idea about its specialties, menu and price rate. There are many who even prefer to read the review section to finalize their dinner plan.
Amidst all these, a simple integration of online ordering facility adds more credit because statistics state that 36% of customers prefer to place orders online. Furthermore, if you want to serve your customer fast this feature is very helpful and almost 82% of restaurants have already implemented this technology.
This clearly explains that customers are open to technology and if you offer them the advantages of placing orders through website, they will gladly accept it. Apart from that, this feature also helps in developing a brand identity for your restaurant because you can stand out from the crowd for this special feature.
Have you ever noticed that customers take too much time while placing orders using a telecommunication process? This is actually affecting your business because you are losing other customers who are unable to reach the reception, due to busy dial tone. Online ordering food is the solution to such problem.
Customers are getting ample amount of time to choose from the menu and place orders without waiting. Even the cancellation process is easy. Usually, the online food ordering software comes with many other characteristics that further make the installation desirable for all the restaurants.