You must have already understood the importance of delivery options for your restaurant. However, when you actually start promoting “We Deliver” in your website or your menu card, a matter of great responsibility comes into picture. You will undeniably earn a lot of profits, however, you need to know the few tricks in order to gain success in the whole endeavor. Here are certain aspects to look into while going ahead with restaurant delivery service software.
- Simple Phone Booking Facility
You should make sure that the phone ordering facility for your restaurant is swift enough to deliver your customers with flexibility. You can introduce integrated called ID which will let you maintain easy customers’ access. The customer database should be made simple so that you can get a quick access to their history. You also need to ensure that the credit card payments through phone are secured. You may introduce the encrypted pin-pad entry devices in order to secure the payments. Also, the customers can change their mind easily and hence, there should be an easy to change order option.
- Effective Online Order
There is a common problem with the restaurants which has been noted that the employees do not pick up the phone on time or the line is always busy. At that point in time, the customers are more likely to order online through the website or through the restaurant’s app. Hence, you need to make sure that your website’s online ordering system is working effectively. The payment getaway should be SSL encrypted in order to maintain safe payment. Also, your restaurant’s app should work just fine.
- Delivery Area Supervision
As the restaurateur, you must define the delivery area radius effectively to the customers. If you get an order from an area which is too far off, you should deny taking the order as you will not be able to deliver quality food on time. If you have several branches, you can map the easily commutable areas from each branch. You can also make use of GPS system in order to track the exact location of the customers and ensure timely delivery.
One of the most important aspects to look for is that the orders are being delivered efficiently. You should have the dispatch order which should act swiftly. You should be able to prioritize the deliveries in order to make sure that the customers are happy!
By keeping in mind the above mentioned points, you are sure to make use of the online delivery software more effectively, which, in turn, will help you gain profits for your business.